Consumer Network needs new volunteers

[scotconsumer]

Consumer Focus Scotland are currently looking for new volunteers and would like to hear from people who are interested in consumer issues such as education, the environment, health, housing, post and public services. Our Consumer Network is a group of home-based volunteers who act as our ‘eyes and ears’ across the country - helping to keep us informed about the issues that concern ordinary people throughout Scotland.

At the moment we have over 350 volunteers from all over Scotland who regularly assist us by identifying consumer issues and by occasionally investigating local services and facilities for small research projects. This is a home-based opportunity and we are looking for people from all walks of life to get involved.

Over the last few months they have helped us with the following activities:

• Mystery shopper task - What information is given about delivery charges to consumers when they shop online?
• Online survey – evaluation of the new icons and illustrations for a health project’s website.
• Survey and focus groups - What do consumers think about the content and accessibility of the Food Standards Agency in Scotland’s draft guidance on country of origin information on food labels?
• Consumer testing - Waterwatch Scotland’s new website – how user-friendly is it?

If you would like to find out more please get in touch!